633 complaints settled in special camps by Ferozepur Police
633 complaints settled in special camps by Ferozepur Police
Ferozepur, March 31, 2022: To bring transparency and accountability in the Police Department, in its new initiative of ‘know your case scheme’ in which the complainants were called to settle their grievances speedily without causing any inconvenience to them, the Ferozepur police on Thursday hold a special camp at Police Lines to listen to the complaints of the people to settle their grievances to provide them early justice.
The initiative was taken by the police to reduce the pendency of complaints in the department through mutual understanding and take further necessary action in the cases.
Dr.Narender Bhargawa, SSP said, normally the out of 100, 95 applications are solved amicably or with small action clearing the misunderstanding or the opposite party admitting its mistake are sorted out. However, where it is not possible, the action will be as per the provisions of the laws.
Such special camps of police will build their trust on the functioning of the department as with top priority for redressal of complaints at the local level, the people don’t have to run from pillar to post for their works., said SSP.
He, however, advised the complaints to put forth the real facts so that it takes less time to come to the conclusion to get justice timely and rightly.
SSP Ferozepur clarified that now there would be help desks in every police station and UID number will be given and police station in charge would take immediate action and if not disposed of properly then his complaint would go to the concerned SSP and it will be a continued process.
Balbir Singh, SP(H) informed that around 900 applications were heard today out of 633 were settled in this special camp and for the rest, quick action was assured.